china eastern airlines

Fly with Confidence: Choosing China Eastern Airlines for Unmatched Service and Comfort

China Eastern Airlines is a major Chinese airline offering domestic, regional, and international flight services. Known for their quality customer service and competitive prices, they are dedicated to providing passengers with a comfortable and safe flying experience. Their fleet is modern and well-maintained, with in-flight amenities that cater to travelers' needs. With a vast network connecting over 200 destinations worldwide, China Eastern Airlines is a reliable choice for business and leisure travel.

Airline Name China Eastern Airlines
IATA Code MU
ICAO Code CES
Founded June 25, 1988
Headquarters No. 2550 Hongqiao Rd, Shanghai, China
Hubs Shanghai Pudong International Airport, Shanghai Hongqiao International Airport, Kunming Changshui International Airport, Xi'an Xianyang International Airport
Frequent-flyer Program Eastern Miles
Alliance SkyTeam
Fleet Size 574
Destinations 248
Company Slogan World-class Hospitality with Eastern Charm
Parent Company China Eastern Air Holding Company
CEO Ma Xulun
Website www.ceair.com
Subsidiaries Shanghai Airlines, China United Airlines, OTT Airlines
Stock Exchange Shanghai Stock Exchange, Hong Kong Stock Exchange
Stock Code 600115 (Shanghai), 0670 (Hong Kong)
Annual Revenue (2020) CNY 101.183 billion
Net Income (2020) -CNY 11.853 billion
Total Assets (2020) CNY 196.628 billion
Employees (2020) 81,475
Services Passenger flights, Cargo services, Ground services, Aircraft leasing, Aviation training.
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    Brand Reputation

    China Eastern Airlines is recognized as one of the leading airlines in the world. Their commitment to providing top-tier service and a seamless flight experience have made them a go-to choice for many international travelers. Read more

    Quality of Service

    The airline is known for its high standard of customer service. The cabin crew is well-trained and capable of providing assistance in multiple languages, ensuring every passenger feels comfortable and well-attended to throughout the flight. Read more

    Flight Connectivity

    China Eastern Airlines provides a vast network of flight routes, covering over 1,000 destinations across 177 countries. This wide reach ensures that you can travel practically anywhere in the world with China Eastern. Read more

    In-flight Amenities

    The in-flight amenities offered by China Eastern Airlines cater to every passenger's needs. From comfortable seating with ample legroom to a wide variety of entertainment options, the airline ensures a pleasurable journey for all. Read more china eastern airlines

    Safety Measures

    Safety is a top priority for China Eastern Airlines. The airline operates with stringent safety procedures and protocols in place, ensuring that every flight is safe and secure. Read more

    Loyalty Program

    China Eastern Airlines offers an attractive loyalty program, Eastern Miles. This program allows frequent flyers to earn and redeem miles, avail priority check-in and boarding, extra baggage allowance, and access to VIP lounges. Read more

    On-time Performance

    The airline is known for its punctuality. They have an excellent on-time performance record, ensuring that you reach your destination as planned. Read more

    Economy and Business Class Options

    Whether you are a budget traveler or prefer luxury, China Eastern Airlines has options to suit your needs. The Economy Class offers great value for money, while the Business Class provides an elevated travel experience with additional perks. Read more china eastern airlines

    Easy Booking and Check-in

    The airline's online platform and mobile app make booking and check-in processes easy and hassle-free. You can also manage your booking, select your seat, and order your meal in advance. Read more

    Environmental Commitment

    China Eastern Airlines is committed to reducing its carbon footprint and contributing to a sustainable future. The airline is continually investing in fuel-efficient aircraft and adopting various measures to reduce emissions. Read more

    Facts

    1. SkyTeam Alliance: China Eastern Airlines is an integral part of the SkyTeam Alliance. With a fleet of over 600 aircraft, it is one of the world's largest airlines. The partnership with SkyTeam Alliance allows passengers to enjoy seamless connections to over 1,000 destinations across 170 countries.
    2. Leading Player: China Eastern Airlines is a leading player in the Chinese aviation market. It is not only one of the three major airlines in China, but it also carries more than 110 million passengers every year, making it one of the largest air transport companies globally.
    3. Shanghai Disney Resort Partnership: One of the most exciting aspects of China Eastern Airlines is its exclusive partnership with Shanghai Disney Resort. It is the official airline of the resort, and it offers exclusive flight + hotel package deals for travelers.
    4. Award-Winning Airline: China Eastern Airlines isn't just about size and partnerships. The airline has been awarded the Annual Laureate Award and has been named The Best Airline in Mainland China for three consecutive years. This recognition is a testament to its commitment to providing excellent service and safety.
    5. Environmentally Conscious: China Eastern Airlines takes its environmental responsibilities seriously. It was the first Chinese airline to order and operate the Airbus A350 XWB, a wide-body jetliner known for its fuel efficiency and reduced carbon emissions.
    6. Premium Services: China Eastern Airlines offers a truly premium flying experience. From first-class suites to an exquisite collection of fine wines and gourmet meals, passengers can expect nothing but the best from this airline.
    7. Global Reach: China Eastern Airlines serves nearly 1000 destinations across the globe. Whether you're flying to Sydney, New York, Paris, or Tokyo, China Eastern has got you covered.
    8. Impressive In-flight Entertainment: Never experience a dull moment with China Eastern Airlines. Their in-flight entertainment system offers a rich selection of movies, music, and games to ensure your journey is enjoyable.
    9. SkyPriority Services: As a member of the SkyTeam Alliance, China Eastern Airlines offers SkyPriority services. This means priority check-in, boarding, baggage handling, and more for Elite Plus, First, and Business class passengers.
    10. Business Travel Perks: If you're a frequent business traveler, you'll appreciate China Eastern Airlines's Corporate Skylink program. It provides various benefits such as discounted tickets, flexible booking, and dedicated customer service.

    Vocabulary

    Airline Code – The unique identifier for each airline, China Eastern Airlines' is MU.

    Airline Hub – The primary airport that an airline operates from. China Eastern's main hub is Shanghai Pudong International Airport.

    Fleet – The number and types of aircraft operated by the airline.

    SkyTeam – An airline alliance that China Eastern is a part of.

    Frequent Flyer Program – China Eastern's program is called Eastern Miles.

    Codeshare Agreement – An arrangement where two or more airlines share the same flight.

    Airline Alliance – A cooperation between two or more airlines. China Eastern is part of the SkyTeam alliance.

    In-flight Entertainment – Multimedia system that China Eastern provides to passengers during a flight.

    First Class – The highest quality and most expensive class of seating on China Eastern flights.

    Business Class – A high-quality class of seating on China Eastern flights.

    Economy Class – The most basic and least expensive class of seating on China Eastern flights.

    Check-in – The process by which passengers confirm their attendance on a China Eastern flight.

    Boarding Pass – A document provided by China Eastern after check-in that allows a passenger to board the flight.

    Baggage Allowance – The limit on the weight or number of bags a passenger can take on a China Eastern flight.

    Oversized Baggage – Baggage that exceeds China Eastern's standard baggage allowance.

    Unaccompanied Minors – Service provided by China Eastern for children traveling alone.

    Direct Flight – A China Eastern flight with no stops or changes of aircraft.

    Connecting Flight – A China Eastern flight where passengers have to change from one aircraft to another at a transit point.

    Flight Delay – When a China Eastern flight takes off later than scheduled.

    Flight Cancellation – When a China Eastern flight is called off.

    Refund – Money returned to passengers in case of flight cancellation or other issues.

    Overbooking – When China Eastern sells more tickets than there are seats on the aircraft.

    In-flight Meal – Food and beverage service provided on China Eastern flights.

    Duty-Free Shopping – Retail outlets from which China Eastern passengers can purchase goods free of import taxes.

    Ground Crew – China Eastern staff who work at airports to assist with operations such as check-in, boarding, and baggage handling.

    Cabin Crew – China Eastern staff who work on aircraft to ensure passenger safety and comfort.

    Pilot – The person who flies the aircraft on China Eastern flights.

    On-Time Performance – A measure of how often China Eastern flights depart and arrive as scheduled.

    Aircraft Maintenance – The process of ensuring China Eastern aircraft are safe and functional.

    Safety Record – A record of China Eastern's history of flight incidents and accidents.

    Read more

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