Revamp Your Style with Debenhams: Unleashing the Power of Fashion
Debenhams is a leading international, multi-channel brand with a proud British heritage. It offers a unique mix of exclusive own brands, international brands, and concessions. From clothing, home decor to beauty products, and more, Debenhams provides a wide assortment of items enhancing the shopping experience for all demographics. With a commitment to fashion innovation, quality products, and breadth of choice, Debenhams sets its vision in being the favorite department store destination, both in-store and online.
Brand | Debenhams |
Type | Department store |
Industry | Retail |
Founded | 1778 |
Defunct | 2021 |
Headquarters | London, United Kingdom |
Area served | United Kingdom, Ireland |
Key people | Mark Gifford (Chairman), Stefaan Vansteenkiste (CEO) |
Products | Clothing, household items, cosmetics |
Revenue | £2.3 billion (2019) |
Number of employees | Approximately 25,000 (2019) |
Parent | Celine UK NewCo 1 Ltd. |
Website | www.debenhams.com |
Operating income | £128.3 million (2018) |
Net income | -£491.5 million (2018) |
Subsidiaries | Browns of Chester, Debenhams Ireland |
Formerly | Clark & Debenham, Debenham & Freebody, Debenhams Limited. |
Brand Legacy
Debenhams is a brand with a long-standing heritage in the retail industry. Established in 1778, it has over two centuries of experience in providing high-quality products across various categories. It is a trusted brand and has maintained its reputation over the years for its exceptional service and product offerings. Read more
Variety of Products
Debenhams' product range is vast and diverse. From clothing and accessories to home and furniture items, it serves as a one-stop-shop for all your needs. It caters to men, women, and children, ensuring everyone can find something to suit their tastes and needs. Read more
Quality Assurance
When you shop at Debenhams, you're assured of the quality of the products. The brand is committed to offering only the best to its customers. Each product is thoroughly checked for quality standards, ensuring you get value for your money. Read more
Designer Collections
Debenhams is known for its exclusive designer collections. It collaborates with top fashion designers to bring you unique, stylish, and trend-setting clothing and accessories. These collections allow you to wear high-end designer pieces at affordable prices. Read more
Excellent Customer Service
Debenhams prioritizes its customers and strives to provide an exceptional shopping experience. The brand's customer service is highly responsive and dedicated to resolving any issues or queries you may have. Read more
Convenient Shopping Experience
Shopping at Debenhams is easy and convenient. Whether you prefer shopping in-store or online, Debenhams offers a smooth shopping experience. The online store is user-friendly, and products are categorized systematically, making it easy for you to find what you're looking for. Read more
Return and Refund Policy
Debenhams has a straightforward return and refund policy. If you're not satisfied with your purchase, you can return it within the stipulated time and get a full refund or exchange. Read more
Sales and Discounts
Debenhams regularly offers sales and discounts. By keeping an eye on these, you can get great deals on high-quality products. It also offers loyalty programs and reward points to regular customers, helping you save more on your purchases. Read more
International Presence
Debenhams has a strong international presence with stores in over 27 countries. This global reach ensures that you can shop from Debenhams wherever you are. Read more
Sustainable Practices
Debenhams is committed to sustainable practices. It is mindful of its environmental impact and takes measures to reduce it. When you shop from Debenhams, you're also contributing to a more sustainable future. Read more
Facts
1. History in a Nutshell: Debenhams, a top-tier British multinational retailer, has a rich history that dates back to the 18th century. In 1778, William Clark opened a drapery store at 44 Wigmore Street in London, laying the foundation of what would become a retail giant.2. Expansive Reach: Debenhams' footprint is truly global, with over 240 stores across 27 countries. This makes it one of the widest-reaching brands in its sector, offering a diverse range of products from fashion to homewares.
3. Designer Collaborations: Debenhams is known for its unique collaborations with famous designers. It has launched a number of successful 'Designers at Debenhams' ranges, bringing high-end fashion into the high street at affordable prices.
4. Innovation in Retail: Debenhams has always been at the forefront of innovation in the retail sector. It was one of the first retailers to introduce the 'department store' format in the UK, and has continually evolved to meet the changing demands of consumers.
5. Sustainable Practices: Debenhams is committed to sustainability and ethical practices. It has implemented a number of initiatives to reduce waste, promote ethical sourcing, and support local communities.
6. Award-Winning Retailer: Debenhams' commitment to quality and customer satisfaction has earned it numerous industry accolades. It has been named 'Multichannel Retailer of the Year' and 'Best Department Store' by industry experts.
7. High Street Presence: Despite the rise of online shopping, Debenhams continues to maintain a strong high street presence. Its stores are known for their distinctive blue and white branding, and are a familiar sight in towns and cities across the UK.
8. Personal Shopping Experience: Debenhams offers a personal shopping service designed to make the shopping experience more enjoyable and less stressful. This service, which is free of charge, allows customers to receive style advice tailored to their needs.
9. Beauty Club: Debenhams' Beauty Club is a loyalty program that rewards customers for their purchases in the beauty department. Members earn points for every pound they spend, which can be redeemed for discounts on future purchases.
10. Debenhams Charity Foundation: Through the Debenhams Charity Foundation, the company supports a number of charitable causes. Since its establishment in 2012, the foundation has raised millions of pounds for charities across the UK.