Unlock a World of Benefits: Why USAA Should Be Your Top Pick for Financial Services

USAA (United Services Automobile Association) is a comprehensive financial services group dedicated to offering banking, investment, and insurance solutions mainly to military members and their families. Renowned for its top-rated customer service, USAA strives to simplify financial management, even from afar, ensuring those who serve their country can efficiently manage their financial affairs.

Brand Name	USAA
Type	Private
Industry	Financial services
Founded	June 20, 1922
Headquarters	San Antonio, Texas, United States
Number of Locations	21 (2021)
Area Served	Worldwide
Key People	Wayne Peacock (CEO)
Products	Banking, Investments, Auto Insurance, Property Insurance, Life Insurance, Retirement Planning
Revenue	US $35.6 billion (2020)
Total Assets	US $155.4 billion (2020)
Members	13 million (2021)
Employees	35,000 (2021)
Website	www.usaa.com

Comprehensive Coverage

When considering a provider for your insurance needs, it's important to opt for a company that offers comprehensive coverage. USAA provides a wide range of insurance policies including auto, home, and life insurance. Its broad spectrum of services ensures that you're well protected in every aspect of your life. Read more

Top-notch Customer Service

One of the standout features of USAA is its excellent customer service. The company is consistently rated highly for its service, with representatives available around the clock to answer any questions and address concerns. This level of dedication to customer satisfaction sets USAA apart from many of its competitors. Read more

Competitive Rates

In the world of insurance, cost is a significant factor. USAA is known for its competitive rates, offering affordable premiums without sacrificing quality or coverage. It's a delicate balance that USAA has managed to achieve, making it a top choice for budget-conscious consumers. Read more

Military Focus

USAA was created by military members for military members. As such, it understands the unique needs and challenges faced by those in the armed forces. This military focus is evident in its policies and services, which are designed to provide the best possible support for those who serve. Read more

Superior Technology

In today's digital world, having access to advanced technology is crucial. USAA offers easy-to-use online and mobile tools that make managing your insurance policies a breeze. Whether it's filing a claim or updating your policy, you can do it all with a few clicks or taps. Read more

Wide Range of Financial Services

Aside from insurance, USAA also offers a host of other financial services. These include banking, investments, and retirement planning. Having all your financial needs met under one roof can be incredibly convenient and can lead to significant savings. Read more

Solid Reputation

With nearly a century of experience under its belt, USAA has built a solid reputation in the industry. It's known for its integrity, reliability, and commitment to its customers. When you choose USAA, you're opting for a company you can trust. Read more

Flexible Policies

Flexibility is key when choosing an insurance provider. USAA offers a variety of policy options and coverage levels to suit different needs and budgets. Whether you're looking for basic coverage or a more comprehensive package, you'll find what you need with USAA. Read more

Hassle-free Claims Process

Filing a claim can often be a complex and stressful process. But with USAA, it's straightforward and hassle-free. The company prides itself on its efficient claims process, ensuring you get the help you need as quickly as possible. Read more

Member Discounts

As a member of USAA, you're eligible for a range of discounts and benefits. These can include lower rates on auto insurance, discounts on home insurance, and savings on financial services. These member perks can add up to significant savings over time. Read more

Facts

1. USAA: A Company Dedicated to Serving those Who Serve

USAA, or the United Services Automobile Association, is a well-known insurance and financial services company. But did you know that it was originally formed by a group of 20 army officers who decided to insure each other's vehicles? That's right! Today, USAA proudly serves over 13 million members, most of whom are military servicemembers and their families, offering a wide range of products from banking to investments to insurance.

2. USAA's Unique Membership Structure

USAA is not a corporation in the traditional sense. It is a reciprocal inter-insurance exchange, meaning that it is owned by its members. This unique structure allows USAA to focus on providing superior service to its members rather than maximizing profits for shareholders. This is one of the reasons why USAA consistently ranks high in customer satisfaction surveys.

3. USAA: A Pioneer in Remote Banking

Did you know that USAA was one of the first companies to offer remote banking services? In 1983, it introduced a toll-free telephone number for members to conduct banking transactions. And in 1999, USAA launched its website, allowing members to manage their accounts online. It was also one of the first companies to offer mobile banking services.

4. The Rich Military History of USAA

The USAA has a deep-rooted connection with the military. Its original founders were military officers, and today it primarily serves military members and their families. In fact, the company's mission statement is to facilitate the financial security of its members, associates, and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community.

5. USAA's Commitment to Community Service

USAA is not just about business; it's about giving back to the community. The company encourages its employees to volunteer and provides them with paid time off to do so. In 2019 alone, USAA employees volunteered over 500,000 hours to local communities! That's a testament to the company's commitment to service.

6. USAA's Innovative Approach to Insurance Claims

USAA is known for its innovative approach to handling insurance claims. The company uses advanced technology, including drones and virtual reality, to assess damage and process claims more quickly. This not only speeds up the claims process but also helps ensure that members get the compensation they deserve.

7. USAA's Top-Notch Customer Service

USAA has a reputation for providing excellent customer service. It employs a highly trained customer service team that is dedicated to helping members with their financial needs. Whether you're applying for a loan, filing an insurance claim, or simply have a question about your account, you can expect to receive friendly, personalized service from USAA.

8. USAA's Wide Range of Financial Products

While USAA is perhaps best known for its insurance products, it also offers a wide range of other financial services, including banking, investments, and retirement planning. This makes USAA a one-stop-shop for all your financial needs, saving you time and effort. Whether you're looking to buy a car, save for retirement, or protect your family with life insurance, USAA has you covered.

9. USAA's Commitment to Financial Education

USAA is committed to helping its members achieve financial security. To this end, it provides a wealth of financial education resources, including articles, webinars, and interactive tools. Whether you're a financial novice or a seasoned investor, you can find useful information and advice on USAA's website.

10. USAA's Recognition and Awards

USAA's dedication to its members and commitment to excellence have not gone unnoticed. The company has received numerous awards and recognition over the years. It has been named a Fortune 100 Best Company to Work For, a World's Most Ethical Company, and a Top Company for Customer Service, among other accolades. These awards are a testament to USAA's continued efforts to serve its members and uphold the highest standards of service and ethics.

Vocabulary

USAA – A Fortune 500 diversified financial services group of companies.

Insurance – A contract in which an individual or entity receives financial protection or reimbursement against losses.

Banking – The business activity of accepting and safeguarding money owned by other individuals and entities, and then lending out this money to earn a profit.

Investment – The action or process of investing money for profit or material result.

Retirement Plans – A financial arrangement designed to replace employment income upon retirement.

Real Estate – Property consisting of land or buildings.

Mutual Funds – An investment program funded by shareholders that trades in diversified holdings.

Auto Insurance – A policy purchased by vehicle owners to mitigate costs associated with getting into an auto accident.

Home Insurance – A form of property insurance that covers losses and damages to an individual's house and assets in the home.

Life Insurance – A contract with an insurance company that provides a lump-sum payment, known as a death benefit, to beneficiaries upon the insured's death.

Renters Insurance – An insurance policy that provides some of the benefits of homeowners' insurance, but does not include coverage for the dwelling, or structure, with the exception of small alterations.

Annuities – A long-term investment that is issued by an insurance company and is designed to help protect you from the risk of outliving your income.

Military Affiliation – A requirement for USAA membership, includes active military members, veterans, and their eligible family members.

Financial Planning – The process of outlining financial goals, and creating a plan to achieve them.

Credit Cards – A payment card issued to users to enable the cardholder to pay a merchant for goods and services.

Personal Loans – A loan taken by an individual to meet personal needs.

Mortgage – A loan secured by property or real estate.

Health Insurance – A type of insurance coverage that pays for medical and surgical expenses incurred by the insured.

USAA Mobile App – An application developed by USAA for banking, insurance, and other financial services.

Savings Account – A deposit account held at a retail bank that pays interest.

Checking Account – A deposit account held at a financial institution that allows withdrawals and deposits.

Certificates of Deposit – A type of federally insured time deposit, which has a fixed term (often monthly, three months, six months, or one to five years), and, usually, a fixed interest rate.

Brokerage Accounts – A financial account that allows users to buy and sell securities like stocks, bonds, mutual funds, and ETFs.

USAA Rewards – A program that rewards USAA members for using their credit cards.

Direct Deposit – A deposit of money directly into a bank account, typically a paycheck or benefit payment.

Mobile Check Deposit – A feature offered by many banks where you can deposit a check into your account by taking a picture of it with your smartphone.

Customer Service – The provision of service to customers before, during, and after a purchase.

Online Banking – A method of banking in which transactions are conducted electronically via the Internet.

Financial Advice – Guidance about saving, investing, insurance or other financial matters.

USAA Membership – Eligibility to use USAA's products and services, available to individuals with a military affiliation.