house of fraser

Unleash Your Style: Discover the Unmatched Fashion Choices at House of Fraser

House of Fraser is an iconic British department store chain, providing a wide variety of high-quality products. From the latest in fashion for men, women, and kids to beauty products, home decor, and electricals - it's a one-stop-shop for all your needs. Offering an array of well-known brands, the store prides itself on quality, luxury, and excellent customer service. Whether you're looking for a new outfit, a perfect gift, or just want to indulge in some retail therapy, House of Fraser offers a unique shopping experience that caters to every taste and budget.

Brand House of Fraser
Type Department Store
Industry Retail
Founded 1849
Founder Hugh Fraser, James Arthur
Headquarters Glasgow, Scotland
Number of locations 48 stores (as of 2021)
Products Clothing, Cosmetics, Housewares, Furniture, Appliances
Revenue £1.3 billion (2017)
Operating Income £19.3 million (2017)
Number of employees 17,500 (2018)
Parent Frasers Group
Website www.houseoffraser.co.uk
Area Served United Kingdom
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    Wide Range of Products

    At House of Fraser, you'll find a vast array of products, from luxury fashion items to home essentials. This diversity in product offerings ensures that you can find everything you need under one roof, thereby saving time and effort. Read more

    Quality Assurance

    House of Fraser is synonymous with quality. All products are sourced from reputable brands and manufacturers, ensuring that you receive only the best in terms of quality and durability. Read more

    Exceptional Shopping Experience

    With House of Fraser, you're not just buying a product, you're investing in an unparalleled shopping experience. Their user-friendly website, professional customer service, and seamless checkout process make online shopping an absolute delight. Read more

    Competitive Pricing

    Despite offering high-quality products, House of Fraser ensures competitive pricing. This means that you'll get value for your money when you shop with them. Read more house of fraser

    Exclusive Brands

    House of Fraser houses a number of exclusive brands that are not readily available elsewhere. This allows you to explore and purchase unique products that can help you stand out. Read more

    Regular Deals and Offers

    House of Fraser regularly offers deals and discounts on a wide range of products. This not only makes your shopping more affordable but also gives you the opportunity to buy more for less. Read more

    Reliable Delivery

    House of Fraser provides fast and reliable delivery services. Whether you’re ordering locally or internationally, you can rest assured that your package will arrive on time and in perfect condition. Read more

    Easy Returns

    House of Fraser has a straightforward and hassle-free returns policy. If you're not fully satisfied with your purchase, you can easily return it for a refund or exchange. Read more house of fraser

    Secure Payment Options

    When shopping at House of Fraser, customers can be assured of secure payment methods. They accept a variety of payment options, and all transactions are encrypted for maximum security. Read more

    Customer Support

    House of Fraser takes pride in its dedicated customer support team. They are always ready to assist with any queries or issues you may have, ensuring a smooth and pleasant shopping experience. Read more

    Facts

    1. The Beginning of an Era: House of Fraser was founded in 1849 in Glasgow, Scotland, by Hugh Fraser and James Arthur. This means that the company is a staggering 172 years old! It's a destination for high-end fashion and beauty products that has stood the test of time.
    2. A Home of Brands: House of Fraser isn't just about one product or one brand. The store is a house to over 1000 different brands both national and international. From luxury fashion labels like Gucci and Prada to high-street favourites, the company hosts a diverse range of products to cater to varying consumer needs.
    3. Expansion and Growth: Over the years, House of Fraser has grown from a small drapery shop to a massive retail chain. The store expanded throughout the UK in the 20th century, acquiring numerous other retailers along the way. Today, the company has over 60 stores across the UK and Ireland.
    4. Online Presence: House of Fraser isn't just a brick and mortar store. The company has a strong online presence, with their website offering a massive selection of products that can be delivered right to your doorstep. The online store often offers exclusive online-only deals and discounts.
    5. Recognition and Awards: House of Fraser has been recognized for its outstanding service and product offering. The company has won numerous awards, including 'Best Department Store in the World' at the Global Department Store Summit in 2013.
    6. Environmental Responsibility: House of Fraser takes environmental responsibility seriously. The company is committed to reducing its environmental impact and has implemented a number of initiatives to do so. From reducing waste and energy consumption to supporting sustainable fashion, House of Fraser is dedicated to making a positive impact.
    7. Exclusive Brands: House of Fraser owns several exclusive brands, including Linea, Biba, and Therapy. These brands offer unique and stylish products that can't be found anywhere else, making shopping at House of Fraser a unique experience.
    8. Loyalty Program: House of Fraser values its customers and offers a loyalty program known as 'Recognition'. Members earn points on every purchase, which can be redeemed for discounts on future purchases. It's a way for the company to say 'thank you' to its loyal customers.
    9. Click & Collect: House of Fraser offers a convenient 'Click & Collect' service. Customers can shop online and pick up their order at any House of Fraser store. This service is free and offers customers the convenience of shopping at their own pace.
    10. Charitable Initiatives: House of Fraser is committed to giving back to the community. The company supports various charities and causes, and encourages its employees to participate in volunteering activities. This commitment to social responsibility is part of what makes House of Fraser a respected and beloved brand.

    Vocabulary

    Department Store – A large retail establishment that carries a wide variety of goods and products.

    Retail – The process of selling consumer goods or services to customers through multiple channels of distribution.

    Fashion – A popular trend, especially in styles of dress and ornament or manners of behavior.

    Luxury Brands – Brands that are associated with luxury goods, high price, high quality, aesthetics, rarity, and high levels of service.

    Online Shopping – The activity of buying goods or services over the Internet.

    Sales – The activity of selling goods or services.

    Customer Service – The assistance and advice provided by a company to those people who buy or use its products or services.

    Footwear – Shoes, boots, sandals, and other coverings for the feet.

    Cosmetics – Substances used to enhance or alter the appearance of the face or fragrance and texture of the body.

    Homeware – Items and accessories for the home, including furniture, kitchenware, and decorative items.

    Designer Labels – Brand names from well-known fashion designers.

    E-commerce – Commercial transactions conducted electronically on the Internet.

    Gift Cards – A prepaid stored-value money card, usually issued by a retailer or bank, used as an alternative to cash for purchases.

    Womenswear – Clothing for women.

    Menswear – Clothing for men.

    Kidswear – Clothing for children.

    Beauty Products – Products that are used to enhance or change the appearance of the face, fragrance, or the texture of the body.

    Jewelry – Personal ornaments, such as necklaces, rings, or bracelets, which are typically made from or contain jewels and precious metal.

    Store Credit – A return mechanism for customers overpaying or returning items without a receipt.

    Sales Events – Special times of the year when retailers provide significant discounts on their merchandise.

    Seasonal Collections – New clothing collections released for each season (spring, summer, autumn, winter).

    Fragrances – A pleasant, sweet smell. Often used in context of perfumes.

    Handbags – A bag used by women to carry personal items.

    Delivery Service – The service of transporting goods or items from one place to another.

    Click and Collect – A service where customers can buy or order goods from a store's website and collect them from a local branch.

    Customer Loyalty Programs – A marketing approach that rewards loyal customers for making purchases.

    Clearance Sale – The sale of goods at greatly reduced prices, typically when the seller faces bankruptcy or other difficulties.

    Wedding Shop – A section of a store where customers can find everything they need for a wedding.

    Returns Policy – The policy outlining the circumstances under which a retailer will accept returns and make refunds.

    Store Locator – A tool on a website that allows customers to find physical store locations.

    Read more

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