nordstrom

Experience Luxury Shopping: Why Nordstrom Should Be Your Go-To Brand!

Nordstrom is a high-end retail giant established in 1901, renowned for its unparalleled customer service and premium selection of clothing, shoes, and accessories. The department store chain offers a diverse range of luxury brands and designer collections for men, women, and kids. From chic casual wear to elegant evening gowns, trendy footwear to exquisite jewelry, Nordstrom is a one-stop shopping destination for fashion enthusiasts. Alongside, it also houses a fine range of beauty products, home essentials, and gift items, making it a comprehensive lifestyle shopping hub.

Brand Nordstrom
Type Public
Industry Fashion retail
Founded 1901
Founders John W. Nordstrom, Carl F. Wallin
Headquarters Seattle, Washington, U.S.
Number of Locations 100 full-line stores, 249 Nordstrom Rack locations (as of 2020)
Areas Served United States, Canada
Products Clothing, footwear, handbags, jewelry, accessories, cosmetics, fragrance, home furnishings
Services Retail
Revenue US$15.1 billion (2019)
Number of employees 74,000 (2019)
Website www.nordstrom.com
Parent Nordstrom, Inc.
Subsidiaries Nordstrom Rack, HauteLook, Trunk Club, Jeffrey Boutiques
Logo Nordstrom written in capital letters
Market Cap 5.6 billion USD (2021)
Stock Price JWN (NYSE) $34.60 (2021)
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    Brand Reputation

    Nordstrom has built a solid reputation over the years as a high-end department store. This reputation is backed by a history of providing quality products and excellent customer service. Read more

    Product Range

    With a wide array of products, from luxury clothing and accessories to beauty products and home goods, Nordstrom offers something for everyone. Their product range is carefully curated to include some of the best brands in the world. Read more

    Quality Assurance

    Nordstrom is known for carrying high-quality products. They have stringent quality checks in place to ensure that everything they sell meets their customers' expectations. Read more

    Customer Service

    Nordstrom is renowned for its exceptional customer service. Whether you're shopping in-store or online, you can expect prompt and helpful service at every turn. Read more nordstrom

    Nordstrom Rewards Program

    Nordstrom offers a lucrative rewards program, The Nordy Club, which gives customers the opportunity to earn points on every purchase. These points can be redeemed for future discounts. Read more

    Flexible Return Policy

    Nordstrom has a flexible return policy, which is a significant plus for risk-averse shoppers. If you're not satisfied with your purchase for any reason, you can return it for a full refund. Read more

    Online Shopping Experience

    Nordstrom’s website is user-friendly and easy to navigate. They offer free shipping and returns on all orders, and their online customer service is available 24/7. Read more

    Personal Stylist Services

    Nordstrom offers complimentary personal stylist services in-store. This service can help you find the perfect outfit for any occasion, making shopping easier and more enjoyable. Read more nordstrom

    Sustainability Initiatives

    Nordstrom is committed to sustainability. They have several initiatives in place to reduce their carbon footprint, including energy efficiency measures and responsible sourcing practices. Read more

    Inclusive Sizing

    Nordstrom is dedicated to inclusivity, offering a wide range of sizes in many of their clothing lines. This makes it a great shopping destination for people of all body types. Read more

    Facts

    1. A Century-Old Brand: Nordstrom, an iconic name in the retail industry, was established way back in 1901 by John W. Nordstrom and Carl F. Wallin. From its humble beginnings as a shoe store in downtown Seattle, the brand has grown to be a leading fashion retailer with a global presence.
    2. Family-Operated: Despite being a massive company, Nordstrom has remained a family-operated business. Even today, the Nordstrom family continues to hold significant leadership roles within the company, symbolizing their commitment to the brand's ethos and values.
    3. Customer-First Philosophy: Nordstrom is famous for its exceptional customer service, a philosophy that traces back to its founders. The brand firmly believes in the mantra, Leave it better than you found it, which reflects in their relentless pursuit of delivering the best shopping experience.
    4. Expansive Product Range: From clothes, shoes, and accessories, to beauty products and home goods, Nordstrom offers an expansive product range. The brand is a go-to destination for high-end fashion, featuring leading designer brands alongside its own private labels.
    5. Embracing Digitalization: Nordstrom has embraced the digital era with open arms. Recognizing the shift in customer shopping habits, the brand has made significant investments in e-commerce, offering seamless online shopping experiences with services like curbside pickup and same-day delivery.
    6. Commitment to Sustainability: Nordstrom is committed to making a positive impact on the environment. The company is working towards reducing its carbon footprint, using sustainable materials in its products and packaging, and supporting environmental conservation initiatives.
    7. Philanthropy and Community Support: Nordstrom believes in giving back to the community. Through their Nordstrom Cares program and partnerships with various non-profit organizations, the brand contributes to numerous causes, from empowering youth to supporting disaster relief efforts.
    8. Employee-Friendly Policies: Nordstrom consistently ranks among the best companies to work for. With a focus on diversity, inclusion, and employee well-being, the brand offers a supportive work environment that encourages growth and development.
    9. Nordstrom Rack: Recognizing the need for more affordable options, Nordstrom introduced Nordstrom Rack. These stores offer a wide range of off-price apparel and accessories from some of the top brands, making high-end fashion accessible to a broader customer base.
    10. Global Presence: Today, Nordstrom operates over 350 stores across the United States and Canada, in addition to its robust online presence. The brand's footprint extends beyond North America, with Nordstrom products being shipped to 96 countries worldwide.

    Vocabulary

    Retail Store – A place where goods are sold to the public.

    Fashion – A popular style or practice, especially in clothing, footwear, and accessories.

    Clothing – Items worn on the body, typically made out of fabrics.

    Footwear – Garments worn on the feet, such as shoes, boots, and sandals.

    Accessories – Items that are added to enhance or complete an outfit like jewelry, belts, hats.

    Luxury Goods – High-end products that are not considered essential but are highly desired.

    Department Store – A retail establishment with a wide variety of goods organized into different departments.

    Designer Brands – Brands that are created by, named after, or associated with a well-known fashion designer.

    Online Shopping – The act of purchasing products or services over the Internet.

    Customer Service – Assistance provided by a company to those people who buy or use its products or services.

    Sales – The exchange of a commodity or money as the price of goods or services.

    Nordstrom Rack – A subsidiary of Nordstrom that sells discounted designer goods.

    Haute Couture – The creation of exclusive custom-fitted clothing.

    Trunk Shows – Events in retail stores where vendors present merchandise directly to customers.

    Fashion Week – A fashion industry event where designers present their latest collections.

    Personal Stylist – A professional who advises individuals on fashion trends, clothing styles, colours and make-up.

    E-commerce – The buying and selling of goods and services over an electronic network, primarily the internet.

    Nordstrom Card – A credit card that offers rewards and benefits when used at Nordstrom stores.

    Gift Card – A prepaid debit card that contains a specific amount of money available for use for a variety of purchases.

    Shipping – The process of transporting goods from one place to another.

    Return Policy – The rules a retailer establishes around the return of goods purchased from the company.

    Loyalty Program – A rewards program offered by a company to customers who frequently make purchases.

    Inventory – The quantity of goods and materials on hand.

    Price Match – A policy where a retailer promises to match a lower price found at a competitor.

    Nordstrom Notes – A rewards program where customers earn points for purchases made at Nordstrom.

    Clearance Sale – A sale to sell off inventory, often at greatly reduced prices.

    Beauty Department – The section of a store where cosmetics, skincare, and other beauty products are sold.

    Fitting Room – A space in a retail store where a person can try on clothes.

    Product Quality – The characteristics of a product or service that bear on its ability to satisfy stated or implied needs.

    Curbside Pickup – A service where a customer can pick up their order from a store without leaving their car.

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