Unlock Endless Travel Possibilities with Hotels.com: Your Ultimate Gateway to Unforgettable Stays!
Hotels.com is a leading online accommodation platform that provides a straightforward, user-friendly service to book a diverse range of incredible lodgings. From luxury resorts to budget-friendly hostels, Hotels.com offers you a world of choices at your fingertips. With its easy-to-use interface, comprehensive listings, and customer-oriented approach, this platform simplifies your travel planning process. Through Hotels.com, exploring new destinations and enjoying comfortable stays becomes an effortless experience.
Company Name | Hotels.com |
Type | Private |
Industry | Travel |
Founded | 1991 |
Headquarters | Dallas, Texas, United States |
Area Served | Worldwide |
Parent | Expedia Group |
Services | Hotel reservations |
Website | www.hotels.com |
Customer Service | 24/7 available |
Languages Supported | Multilingual (available in 41 languages) |
Currency Support | Multiple currencies available |
Booking Fee | No |
Cancellation Policy | Varies depending on the hotel and room type |
Rewards Program | Hotels.com Rewards |
Mobile App | Available (iOS, Android) |
Payment Methods | Credit/Debit Card, PayPal, Hotels.com gift cards |
Sister Companies | Expedia, Travelocity, Orbitz, Hotwire, Trivago. |
Wide Selection
One of the major advantages of choosing hotels.com is its wide selection of accommodations. Whether you're seeking a budget-friendly hostel or a luxurious 5-star hotel, you are spoiled for choice with our vast array of options in every corner of the globe. Read more
Price Guarantee
With our Price Guarantee policy, you can rest assured that you're getting the best deal possible. If you find the same hotel room for a lower price elsewhere, we will match it or refund the difference. Read more
User Reviews
Our trusted user reviews provide an authentic insight into the experiences of other travelers. This feature ensures transparency and aids in making an informed decision while choosing a hotel. Read more
Loyalty Program
Our generous Rewards Program offers free nights for frequent customers. For every 10 nights booked, you get 1 reward night. Who doesn't love free accommodation? Read more
Secure Booking
With secure and easy online booking, your personal information is protected. We use advanced technology to ensure your booking details and credit card information are safe. Read more
24/7 Customer Support
Our dedicated 24/7 customer support team is always ready to assist you with any queries or issues, providing peace of mind throughout the booking process. Read more
Flexible Cancellation Policy
We understand that plans can change. Therefore, we offer a flexible cancellation policy that allows you to make changes to your booking without heavy penalties. Read more
Deals and Discounts
At hotels.com, we regularly offer exclusive deals and discounts to our customers. These can significantly reduce the cost of your accommodation, making your trip more affordable. Read more
Last Minute Bookings
If you need to make a last-minute booking, hotels.com is your go-to platform. With real-time availability and instant booking confirmation, you can secure a room even at the eleventh hour. Read more
User-Friendly Interface
Our website and app boast a user-friendly interface that makes browsing and booking hotels a breeze. You can easily filter your search by location, price, amenities, and more, thereby saving you time and effort. Read more
Facts
1. The Humble Beginnings: Hotels.com started as the Hotel Reservations Network (HRN) in 1991, providing hotel booking via a toll-free phone number in the United States. It's fascinating how it has transformed into a leading online accommodation booking website.2. The Iconic Logo: The brand's logo is not just visually appealing but also meaningful. The logo, which is an H combined with an extended O to form a bed, signifies the ease and comfort provided by the company.
3. The Expansive Network: Hotels.com boasts a massive network of accommodations. With access to approximately 325,000 hotels in 19,000 locations around the world, it's no wonder the brand has become a go-to for many travellers.
4. The Secret Prices: The company has a feature called 'secret prices' on their website and mobile app. These are lower prices that are not available to everyone, but only to Hotels.com app users, Hotels.com Rewards members, and individuals who unlock secret prices on the website.
5. The Rewarding Loyalty Program: Hotels.com rewards its loyal customers with a very straightforward rewards program. For every 10 nights booked, customers get one reward night. This program is one of the reasons why customers keep coming back.
6. Captain Obvious: The brand's marketing campaigns are memorable, especially with their mascot, Captain Obvious. The character, known for stating the obvious in a humorous way, has been a hit since his introduction in 2014.
7. User-Friendly App: The Hotels.com mobile app has been praised for its user-friendly design. It's easy to book, modify, and cancel reservations using the app, making it a favorite among tech-savvy travelers.
8. The Price Guarantee: Hotels.com offers a price match guarantee. If a customer finds a cheaper price elsewhere, the company will match it. This ensures customers always get the best deal.
9. The Last Minute Deals: For travelers who love spontaneous trips, Hotels.com offers last-minute deals which provide significant savings. This feature caters to the thrill-seekers and spontaneous travelers who love a good bargain.
10. Excellent Customer Support: Hotels.com provides round-the-clock customer support in 34 languages. This wide range of language support ensures the brand caters to its diverse customer base effectively and efficiently.