Fly the Aloha Way: Choosing Hawaiian Airlines for an Unforgettable Island Experience

Hawaiian Airlines is the flag carrier and the largest airline in the U.S. state of Hawaii. It provides exceptional service, connecting the world to the Aloha State with its network of flights to and from mainland USA, Asia, South Pacific, and other island destinations. Offering more than just transportation, Hawaiian Airlines embodies the spirit of the islands with warm hospitality and celebrates the culture of Hawaii through its unique in-flight services. A journey with Hawaiian Airlines is a delightful Hawaiian experience even before you reach your destination.

Company Name	Hawaiian Airlines
Type	Public
Industry	Airlines
Founded	January 30, 1929
Headquarters	Honolulu, Hawaii, U.S.
Key People	Peter Ingram (President and CEO)
Hubs	Daniel K. Inouye International Airport
Secondary Hubs	Kahului Airport, Lihue Airport, Kona International Airport
Fleet Size	54
Destinations	32
Alliance	None
Revenue	$2.83 billion (2019)
Operating Income	$224.3 million (2019)
Net Income	$224.5 million (2019)
Employees	7,099 (2019)
Parent Company	Hawaiian Holdings, Inc.
Website	www.hawaiianairlines.com
Services	Passenger flights, cargo flights
Frequent Flyer Program	HawaiianMiles
Company Slogan	"Hawaii flies with us
IATA code	HA
ICAO code	HAL
Callsign	HAWAIIAN
Baggage Policy	Fees vary based on route and fare class
In-Flight Entertainment	Available on most flights
Food and Beverages	Complimentary and for purchase options available
Seating Classes	First Class, Business Class, Economy Class
Check-in Options	Online, Mobile, Airport Kiosk, Ticket Counter
Refund Policy	Depends on fare rules and regulations
Cancellation Policy	Depends on fare rules and regulations
Airline Safety Rating	7/7 (by AirlineRatings.com)
COVID-19 Safety Rating	4/5 (by Skytrax)

Premium Customer Service

One of the standout features of Hawaiian Airlines is their premium customer service. Staff are trained to prioritize the comfort and satisfaction of each passenger, ensuring you are treated with utmost care from the moment you check-in until you reach your destination. Read more

Extensive Flight Network

Hawaiian Airlines boasts an extensive flight network, connecting the Hawaiian Islands with many major cities across the globe. This provides a multitude of options for your travel plans, making it a convenient choice for both domestic and international travel. Read more

Exceptional In-Flight Amenities

Hawaiian Airlines offers a range of exceptional in-flight amenities. From comfortable seating with ample legroom to a selection of complimentary meals and beverages, Hawaiian Airlines strives to make your journey as enjoyable as possible. Read more

On-Time Performance

Consistency is key when it comes to air travel. The airline prides itself on its impressive on-time performance record, ensuring you reach your destination as scheduled. Read more

Award-Winning Airline

Hawaiian Airlines is a recognized, award-winning airline, receiving accolades for its exceptional service and overall performance. This recognition from industry experts attests to the airline's commitment to providing top-notch service. Read more

Frequent Flyer Program

The airline's frequent flyer program, HawaiianMiles, allows you to earn miles every time you fly with them. These miles can be redeemed for free flights, upgrades, and other exclusive benefits, providing added value to your travel experiences. Read more

Environmentally Conscious

Hawaiian Airlines is committed to reducing its environmental impact. It has implemented numerous eco-friendly initiatives, such as fuel-efficient aircraft and waste reduction programs. Read more

In-Flight Entertainment

To make your journey more enjoyable, Hawaiian Airlines offers a range of in-flight entertainment options. From the latest blockbusters to popular TV shows, you can stay entertained throughout your flight. Read more

Safety Commitment

Safety is at the heart of everything Hawaiian Airlines does. The airline's stringent safety protocols and well-trained crew ensure that every flight adheres to the highest standards of safety. Read more

Authentic Hawaiian Experience

Hawaiian Airlines offers an authentic Hawaiian experience, right from the moment you step on board. The warm and welcoming crew, tropical decor, and delicious island-inspired cuisine showcase the unique culture and hospitality of the Aloha State. Read more

Facts

1. The Pioneer Spirit: Hawaiian Airlines is the oldest US carrier that has never had a fatal accident or a hull loss throughout its history, which is a testament to its commitment to safety. It's a pioneer in trans-Pacific flights, having started services in 1929, and has since been connecting the world to the aloha spirit.
2. The Aloha Service: Hawaiian Airlines is not just an airline, it's a flying piece of Hawaiian culture. From the moment you step onboard, you're greeted with a warm Aloha, served island-inspired meals and entertained with Hawaiian-themed in-flight programming. It's a Hawaiian hospitality experience at 30,000 feet.
3. Fleet and Routes: With a fleet of over 50 aircraft, including the advanced Airbus A330-200 and A321neo, Hawaiian Airlines serves direct flights to Hawaii from more U.S. gateway cities than any other airline. Beyond the USA, it flies to Australia, New Zealand, Japan, South Korea, and Tahiti.
4. Eco-friendly Efforts: Hawaiian Airlines has a strong commitment towards a sustainable future. It has invested in fuel-efficient aircraft and has initiated various carbon offset programs. The airline also aims to reduce its carbon footprint by minimizing waste and recycling inflight materials.
5. On-Time Performance: If punctuality is crucial to you, then you'll love Hawaiian Airlines. The airline has been recognized as the most punctual carrier in the U.S for 15 consecutive years, ensuring you reach your destination as scheduled.
6. HawaiianMiles Loyalty Program: Hawaiian Airlines appreciates its loyal customers with its HawaiianMiles program. Members can earn miles not only by flying Hawaiian Airlines but also by using services of its partner hotels, car rental companies, and shopping outlets. Miles can be redeemed for flights, upgrades and more.
7. In-Flight Comfort: When it comes to comfort, Hawaiian Airlines has got you covered. Its cabins are designed with island-style comfort features, including spacious seats, ample legroom, and state-of-the-art in-flight entertainment system.
8. Hawaiian Food Onboard: Experience a taste of Hawaii in the sky. Hawaiian Airlines takes great pride in serving complimentary island-inspired meals and beverages on all of its long-haul flights. It's a treat for your taste buds.
9. Cargo Services: Apart from passenger flights, Hawaiian Airlines also provides efficient cargo services. It's a trusted choice for shipping perishable goods, thanks to its cool storage facilities and quick transportation times.
10. Community Involvement: Hawaiian Airlines believes in giving back to the community. The airline supports numerous local charities and events, contributing to the cultural, educational, and social development of the Hawaiian Islands.

Vocabulary

Hawaiian Airlines – The flag carrier and the largest airline in the U.S. state of Hawaii.

Honolulu – The capital and largest city of Hawaii, where Hawaiian Airlines is headquartered.

Inter-Island Service – Hawaiian Airlines' service connecting the various islands of Hawaii.

Airbus A330 – A type of aircraft used by Hawaiian Airlines for long-haul flights.

Boeing 717 – A type of aircraft used by Hawaiian Airlines for inter-island flights.

Frequent Flyer Program – A loyalty program offered by Hawaiian Airlines, known as HawaiianMiles.

Codeshare Agreement – An arrangement where Hawaiian Airlines shares the same flight with an international airline.

Ohana by Hawaiian – A regional subsidiary of Hawaiian Airlines.

First Class – The highest level of service on Hawaiian Airlines flights.

Economy Class – The basic level of service on Hawaiian Airlines flights.

Extra Comfort – A premium economy service offered by Hawaiian Airlines.

In-Flight Entertainment – Audio and video content provided to passengers during a flight by Hawaiian Airlines.

Daniel K. Inouye International Airport – The main hub of Hawaiian Airlines.

Hubs – Airports that an airline uses as a transfer point to get passengers to their intended destination.

On-Time Performance – A measure of flights that depart or arrive within 15 minutes of their scheduled times.

Gate Agents – Airline employees who manage the boarding process at airports.

Baggage Claim – The area where passengers retrieve their checked baggage after a flight.

Flight Attendants – Airline employees responsible for passenger safety and comfort.

Airfare – The price charged for transportation by airplane, which can vary by airline, including Hawaiian Airlines.

Non-stop Flight – A flight with no intermediate stops, offered by Hawaiian Airlines.

Layover – A period of rest or waiting before a further stage in a journey, at one of Hawaiian Airlines' hubs.

Check-in – The process of confirming your presence on a flight, done online or at the airport.

Boarding Pass – A document provided by an airline during check-in, giving a passenger permission to enter the restricted area of an airport and to board the airplane.

Overhead Bin – A storage area in an airplane for luggage, provided in each cabin on a Hawaiian Airlines flight.

Jet Bridge – An enclosed, movable connector which extends from an airport terminal gate to an airplane, used for boarding and disembarking.

Ticket – A document that provides the holder the right to board a flight.

International Flight – A flight that departs from one country and lands in another.

Domestic Flight – A flight that departs and lands in the same country.

Pre-Flight Safety Demonstration – An explanation given by flight attendants about the safety features of the aircraft.

Turbulence – A sudden, violent shift in airflow, often experienced during flights.