Fly with Avianca: Unmatched Comfort and Exceptional Services Await!

Avianca is a Colombian airline that has been connecting the world with Latin America for over a century. Known for its reliability, customer service, and extensive network, it offers both domestic and international flights, providing a seamless air travel experience. Avianca's modern fleet ensures safety and comfort, while its loyalty program, LifeMiles, rewards frequent travelers with exciting benefits. Whether you're traveling for business or leisure, Avianca aims to make your journey unforgettable.

Company Name	Avianca
Type	Public
Industry	Aviation
Founded	December 5, 1919
Headquarters	Bogotá, D.C., Colombia
Key People	Adrian Neuhauser (CEO)
Operating Bases	El Dorado International Airport
Fleet Size	108
Destinations	114
Website	www.avianca.com
Parent Company	Avianca Holdings
Subsidiaries	Avianca Costa Rica, Avianca Ecuador, Avianca Honduras, Avianca El Salvador, Avianca Guatemala, Avianca Nicaragua
IATA Code	AV
ICAO Code	AVA
Callsign	AVIANCA
Frequent Flyer Program	LifeMiles
Alliance	Star Alliance
Revenue	US$ 4.61 billion (2018)
Net income	US$ -1.09 billion (2018)
Number of Employees	21,178 (2018)
Services	Passenger flights, Cargo flights, Air shuttle services, Mail services.

Overview of Avianca

Avianca is the largest airline in Colombia and the second largest in Latin America. With an extensive network that spans across the globe, it provides passengers with a seamless and convenient travel experience. This airline is part of the Star Alliance, the world's largest global airline alliance, ensuring its high standards and global recognition. Read more

Fleet and Destinations

Avianca boasts a modern and diverse fleet of aircraft, including Airbus A320s and Boeing 787s. The airline serves over 100 destinations in 26 countries, providing a wide range of options for both domestic and international travel. Read more

Customer Service

Avianca is renowned for its exceptional customer service. The airline's multilingual staff are trained to assist with all types of travel concerns, ensuring that passengers have a smooth and enjoyable journey. Read more

In-flight Entertainment

Avianca offers a comprehensive in-flight entertainment system. Passengers can enjoy a wide range of movies, music, and TV shows, ensuring they are entertained throughout their journey. Read more

Comfort and Cabin Classes

Avianca offers a variety of cabin classes to suit all budgets and needs. Their Economy Class features comfortable seating and a personal entertainment system, while their Business Class offers lie-flat seats, priority boarding, and access to Avianca's VIP lounges. Read more

Loyalty Program

Avianca's LifeMiles program allows frequent flyers to earn miles for flights, upgrades, and other services. These miles can be redeemed for free flights, hotel stays, and more, making it a beneficial program for regular travelers. Read more

On-time Performance

Avianca is committed to punctuality, boasting impressive on-time performance statistics. This means you can rely on them to get you to your destination as scheduled. Read more

Safety Record

Safety is a top priority for Avianca. The airline maintains strict safety protocols and regularly updates its fleet with the latest technology to ensure passenger safety. Read more

Extra Services

Avianca provides a number of additional services such as extra legroom seats, special meals to cater to dietary requirements, and assistance for unaccompanied minors, ensuring a comfortable flight for all passengers. Read more

Conclusion

With its extensive network, exceptional service, and commitment to safety, Avianca offers a superior air travel experience. Whether you're flying for business or leisure, Avianca's wide range of services and amenities cater to all types of travelers, making it a smart choice for your next trip. Read more

Facts

1. Unseen Longevity:

Not many people know that Avianca, the flag carrier of Colombia, is the second oldest airline in the world. It was established on December 5, 1919. Only KLM, the Dutch airline, predates it, having been founded a few months earlier in the same year. This means Avianca has been in business for over 100 years!

2. Expansive Network:

Boasting an impressive fleet of 173 aircraft, Avianca serves more than 187 destinations in 27 countries. Its expansive network is not just limited to South America, but extends to North America, the Caribbean, and Europe. So, whether you're looking for a quick domestic flight or an international adventure, Avianca has got you covered.

3. Star Alliance Member:

Avianca is a proud member of the Star Alliance, the world's largest airline alliance. This provides passengers with benefits such as seamless transfers, frequent flyer points, and access to lounges worldwide. If you're an Avianca frequent flyer, your membership extends to over 1,300 airports in 195 countries.

4. Awards and Recognition:

Avianca's commitment to exceptional service has earned it a number of significant industry awards. Most notably, it has been named Best Airline in South America by the World Airline Awards multiple times. This is a testament to their dedication to providing a top-notch flying experience.

5. Avianca's Lifemiles Program:

The Lifemiles program is Avianca's answer to a frequent flyer program. With Lifemiles, passengers can earn miles on flights, hotel stays, car rentals, and more. These miles can then be redeemed for flight tickets, upgrades, and other exclusive benefits. It's a great way to make the most out of your travels with Avianca.

6. Exceptional In-flight Services:

Avianca is renowned for its in-flight services which include personal entertainment systems, complimentary meals, and beverages, and Wi-Fi on select flights. The airline's commitment to passenger comfort and convenience is evident in its well-appointed cabins and attentive service.

7. Avianca Cargo:

Aside from passenger transportation, Avianca also operates a successful cargo division. Avianca Cargo is the largest cargo operator in Latin America and plays a crucial role in transporting goods and supporting trade across the region.

8. Social Responsibility:

Avianca takes its social responsibilities seriously. It has various programs aimed at supporting the communities it serves, including initiatives focused on education, environment, and health. The airline also supports disaster relief efforts in the regions it operates.

9. Avianca's Safety Record:

Avianca has an excellent safety record and is committed to the highest international standards. It is certified by IOSA, the most recognized airline safety audit program in the world.

10. Bold Branding:

Avianca's bold red and white livery is instantly recognizable. The design represents the energy and passion of the Latin American spirit. It's a branding success that helps Avianca stand out in the crowded airline industry.

Vocabulary

Avianca – The national airline and flag carrier of Colombia.

Airline – A company that provides air transport services for traveling passengers and freight.

Star Alliance – One of the world's largest global airline alliances, of which Avianca is a member.

Bogotá – The capital and largest city of Colombia, where Avianca's main hub is located.

Airbus – A European multinational aerospace corporation that Avianca uses for many of its aircraft.

Frequent Flyer Program – A loyalty program offered by Avianca, known as LifeMiles.

LifeMiles – The frequent-flyer program of Avianca.

Codeshare Agreement – An aviation business arrangement where two or more airlines share the same flight, which Avianca has with several airlines.

Boeing – An American multinational corporation that designs, manufactures, and sells airplanes, Avianca is one of its customers.

In-flight Entertainment – Services offered during flight, Avianca offers a personal system loaded with movies, TV shows, and music.

El Dorado International Airport – The main airport serving Bogotá, Colombia, and the main hub for Avianca.

Avianca Cargo – The brand name for the cargo division of Avianca.

Aviation Safety – A topic of major importance for airlines including Avianca.

Flight Attendant – The crew members who ensure passenger safety and comfort, employed by airlines like Avianca.

Airfare – The price one pays for a flight, which varies across airlines, including Avianca.

Domestic Flight – A flight within the same country, offered by Avianca within Colombia.

International Flight – A flight from one country to another, offered by Avianca.

Boarding Pass – A document provided by an airline during check-in, giving a passenger permission to board the airplane for a particular flight.

OneWorld – A global airline alliance that Avianca is not a part of.

Baggage Allowance – The amount of luggage a passenger can take on a flight, set by the airline. Avianca has specific allowances.

Check-in – The process whereby passengers confirm their presence on a flight and have their luggage transported to the plane's cargo.

Overhead Bin – Storage cabinets in an airplane, above the seats, for passengers' carry-on luggage.

Runway – A long paved stretch of land where airplanes take off and land.

Pilot – A person who operates the flying controls of an aircraft. Avianca employs many pilots.

Air Traffic Control – A service provided by ground-based controllers who direct aircraft on the ground and in the air, ensuring safe operations.

Economy Class – The most basic level of service on a flight. Avianca offers this class on its flights.

Business Class – A higher service level on a flight, offering more amenities. Avianca offers this class on its flights.

First Class – The highest level of service on a flight. Not all airlines, including Avianca, offer this class.

In-flight Meal – Food served to passengers on an airplane.

Duty-free Shop – Retail outlets that are exempt from the payment of certain local or national taxes and duties. They are often found in international airport terminals, including those where Avianca operates.