air serbia

Experience Unparalleled Comfort and Efficiency with Air Serbia: Your Ultimate Choice for Air Travel

Air Serbia is a renowned airline brand based in Belgrade, Serbia. Known for its top-notch service and reliability, it offers both domestic and international flights. Its commitment to customer satisfaction, punctuality, and safety makes it a preferred choice for travelers. With a fleet of modern aircrafts, Air Serbia provides comfortable and efficient travel experiences, connecting Serbia to the world. Whether you're traveling for business or leisure, Air Serbia ensures a journey of convenience and comfort.

Airline Air Serbia
Headquarters Belgrade, Serbia
Founded 2013
AOC number YU-021
IATA code JU
ICAO code ASL
Callsign AIR SERBIA
Hubs Belgrade Nikola Tesla Airport
Fleet size 21
Destinations 63
Parent company Government of Serbia (51%), Etihad Airways (49%)
Company slogan The New Wings of Europe
Official website www.airserbia.com
CEO Duncan Naysmith
Alliance Etihad Airways Partners
Frequent-flyer program Etihad Guest
Subsidiaries Aviolet, Air Serbia Catering, Air Serbia Ground Services, Air Serbia Technical
Revenue €350 million (2018)
Net income €12.2 million (2018)
Number of employees 2,450 (2018)
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    Experience the Genuine Hospitality

    Air Serbia is renowned for its top-quality service and warm hospitality. Their courteous and professional staff ensure that every passenger feels welcomed and comfortable throughout their journey. The customer-centric approach of Air Serbia sets it apart from other airlines. Read more

    Superior In-flight Amenities

    With Air Serbia, you enjoy a range of superior in-flight amenities that make your travel experience truly remarkable. From comfortable seats with ample legroom to a variety of delicious meal options, Air Serbia has it all. The airline's commitment to providing excellent in-flight services is reflected in their meticulous attention to detail. Read more

    Advanced Aircraft Fleet

    Air Serbia boasts an advanced and modern aircraft fleet, offering safe and efficient travel. The fleet comprises latest Airbus and ATR aircraft, promising smoother and quieter flights. This ensures that you travel in utmost comfort and reach your destination feeling fresh and relaxed. Read more

    Frequent Flyer Program

    The airline's frequent flyer program, Elevate Play, offers a multitude of benefits to its members. From earning points on flights and upgrades to exclusive access to lounges and other premium services, this program amplifies the joy of flying with Air Serbia. Read more air serbia

    Comprehensive Network

    Air Serbia has an extensive network that covers destinations across Europe, the Middle East, and North Africa. This enables passengers to reach their desired destination with ease. The airline's comprehensive route network makes it a preferred choice for many travelers. Read more

    Flexible Booking Options

    Air Serbia provides flexible booking options, allowing passengers to manage their travel plans with convenience. Whether you need to change your flight dates or cancel your booking, Air Serbia's flexible ticketing policy accommodates your needs. Read more

    Competitive Pricing

    Despite offering premium services, Air Serbia's pricing remains competitive. The airline consistently strives to provide the best value for money, making it an excellent choice for both leisure and business travelers seeking a budget-friendly yet luxurious travel experience. Read more

    Seamless Connectivity

    With Air Serbia, passengers enjoy seamless connectivity. The airline's partnership with various carriers around the globe ensures that you can reach virtually any destination. Traveling with Air Serbia means being part of a global airline network. Read more air serbia

    Excellent On-Time Performance

    Punctuality is a key priority for Air Serbia. The airline's excellent on-time performance record reflects its commitment to ensuring that passengers reach their destinations on schedule. By choosing Air Serbia, you choose reliability and efficiency. Read more

    Exceptional Safety Standards

    Air Serbia adheres to the highest safety standards in the aviation industry. The airline's rigorous safety protocols and well-trained crew ensure that every flight is safe and secure. When you fly with Air Serbia, you can rest assured that you're in safe hands. Read more

    Facts

    1. An Emblem of National Identity:

    Air Serbia is more than just an airline; it's a symbol of national pride. Established in 1927 as Aeroput, it's one of the oldest airlines in Europe. In 2013, it was rebranded as Air Serbia, reflecting its commitment to becoming a modern, competitive global airline.


    2. Remarkable Fleet:

    Air Serbia's fleet is a blend of class and efficiency, with aircraft ranging from the compact ATR 72 to the spacious Airbus A330. Each aircraft is designed with passenger comfort in mind, ensuring a smooth and enjoyable flight experience.


    3. International Connectivity:

    With a network that spans over 40 countries, Air Serbia offers an incredible degree of international connectivity. Whether you're traveling to the heart of Europe, the Middle East, Africa, or North America, Air Serbia can get you there.


    4. Elevate Delicacies:

    Air Serbia's in-flight menu, named Elevate Delicacies, brings a taste of Serbia to the skies. Created in collaboration with top Serbian chefs, the menu features traditional Serbian dishes and drinks, offering passengers a unique culinary experience.


    5. Award-Winning Service:

    In 2019, Air Serbia won the award for the best airline in Eastern Europe at the Global Traveler Awards, recognizing their commitment to top-notch in-flight service and customer satisfaction. From check-in to landing, every step of the journey with Air Serbia is designed to be as enjoyable and stress-free as possible.


    6. Elevate Play:

    The Elevate Play in-flight entertainment system takes the boredom out of long-haul flights. With a selection of movies, TV shows, music, and games, there's something to keep everyone entertained. Plus, the system is updated monthly, so there's always something new to enjoy.


    7. Air Serbia Cargo:

    Did you know that Air Serbia also operates a cargo service? Air Serbia Cargo transports goods to over 40 destinations worldwide, making it a crucial part of Serbia's supply chain and economic infrastructure.


    8. Premium Lounge:

    The Premium Lounge at Belgrade Nikola Tesla Airport offers the ultimate pre-flight experience. With a range of services including gourmet dining, a business center, and relaxation areas, it's a haven of tranquility before your journey.


    9. Environmental Responsibility:

    Air Serbia is committed to minimizing its environmental impact. It's continually investing in more fuel-efficient aircraft and implementing innovative strategies to reduce its carbon footprint, demonstrating its dedication to sustainable aviation.


    10. Etihad Partnership:

    Since 2013, Air Serbia has been in a strategic partnership with Etihad Airways, one of the world's leading airlines. This partnership has allowed Air Serbia to expand its global network and improve its service standards, taking the airline to new heights.

    Vocabulary

    Air Serbia – The national airline of Serbia, providing both domestic and international flights.

    Belgrade – The capital city of Serbia, where Air Serbia's hub is located.

    Nikola Tesla Airport – The primary international airport serving Belgrade and the largest airport in Serbia.

    Etihad Airways – An airline based in Abu Dhabi, United Arab Emirates, which owns a stake in Air Serbia.

    Fleet – Refers to the collection of aircraft that Air Serbia operates.

    Airfare – The price one pays for a flight on an airline, including Air Serbia.

    Economy Class – The basic level of service on an Air Serbia flight.

    Business Class – A premium level of service on an Air Serbia flight, offering more amenities than Economy Class.

    In-flight Entertainment – Audio-visual systems that Air Serbia provides to passengers during a flight.

    Baggage Allowance – The amount of luggage a passenger is allowed to bring on an Air Serbia flight.

    Check-in – The process by which passengers confirm their presence on an Air Serbia flight and may involve dropping off luggage.

    Boarding Pass – A document provided by Air Serbia that gives a passenger permission to enter the restricted area of an airport and to board the plane for a particular flight.

    Layover – A period of rest or waiting before a further stage in a journey on Air Serbia.

    Frequent Flyer Program – A loyalty program offered by Air Serbia to reward customers for their patronage.

    Airline Alliance – An agreement between two or more airlines to cooperate on a substantial level. Air Serbia is not part of any major alliance.

    Codeshare Agreement – An arrangement where two or more airlines share the same flight, which can be booked via Air Serbia.

    Flight Attendant – Air Serbia staff members who ensure the safety and comfort of passengers during flight.

    Pilot – Air Serbia professionals who operate the flight's aircraft.

    Direct Flight – A flight between two airports with no stops, offered by Air Serbia.

    Connecting Flight – A journey that involves a passenger changing from one Air Serbia flight to another at an intermediate point.

    Onboard Catering – The service of food and beverage during an Air Serbia flight.

    Duty-free Shopping – Retail outlets in airports from which Air Serbia passengers can purchase goods free of local taxes.

    Overbooking – When Air Serbia sells more seats than available on a flight.

    Ticket – The document or electronic record showing that an agreement has been made for a passenger to take a flight on Air Serbia.

    Cancellation Policy – Rules about when a passenger can cancel their Air Serbia flight and how much they will be refunded.

    Air Traffic Control – A service provided by ground-based controllers who direct aircraft on the ground and through controlled airspace.

    Jet Engine – The type of engine that powers Air Serbia's airplanes.

    Cabin Crew – The team of flight attendants working on an Air Serbia flight.

    Departure Gates – The areas where passengers board the aircraft for Air Serbia flights.

    Arrival Hall – The area of an airport where arriving passengers are discharged, often to collect their luggage and exit.

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