vivid seats

Vivid Seats: Unleashing the Vivid Experience of Live Entertainment!

Vivid Seats is a trustworthy online ticket marketplace that offers you an opportunity to experience the live events you love. From concerts and sports games to theater performances and comedy shows, Vivid Seats has got you covered. With an easy-to-use platform, secure transactions, and a 100% buyer guarantee, it ensures you get your tickets on time and with no hassle. Whether you're a fan of rock bands, football teams, Broadway shows, or stand-up comedians, Vivid Seats is your ticket to unforgettable experiences.

Company Name Vivid Seats
Type Private
Industry E-commerce
Founded 2001
Headquarters Chicago, Illinois, U.S.
Area Served Worldwide
Services Ticket resale for sports, concerts, and theater events
Website www.vividseats.com
Founder(s) Jerry Bednyak, Eric Vassilatos
Revenue $1 billion (2019)
Number of Employees 500-1000 (estimated)
Subsidiaries Fanxchange
Customers Over 1 million
Languages Supported English
Payment Methods Credit/debit cards, PayPal, Google Pay, Apple Pay
Customer Support 24/7 customer service via phone, email, and live chat
Return Policy All sales are final, but a full refund is provided if an event is canceled.
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    Comprehensive Ticket Selection

    With Vivid Seats, you have access to a vast inventory of tickets spanning sporting events, concerts, theater productions, and other live entertainment. This diverse ticket selection accommodates both casual fans and hard-core enthusiasts, enabling you to find the perfect tickets for your preferred events. Read more

    User-Friendly Interface

    The Vivid Seats platform is designed with user experience in mind. The intuitive interface makes it easy to navigate through events and ticket options. You can sort by date, location, event type, or performer, making the search process straightforward and efficient. Read more

    Reliable and Secure Transactions

    Security is a paramount concern for Vivid Seats. The platform employs advanced encryption technologies to protect user information during transactions. You can rest assured that your personal and financial data is secure when purchasing tickets through Vivid Seats. Read more

    100% Buyer Guarantee

    Vivid Seats provides a 100% Buyer Guarantee, ensuring that your tickets will be valid and arrive in time for the event. This policy offers peace of mind and ensures customer satisfaction, making the ticket purchase experience stress-free. Read more vivid seats

    Competitive Pricing

    Vivid Seats strives to offer competitive pricing for all ticket inventory. Their dynamic pricing model adjusts to market conditions, ensuring you receive a fair price for your tickets. This guarantees value for your investment in live entertainment. Read more

    Excellent Customer Service

    Vivid Seats prides itself on exceptional customer service. Their team of customer support professionals is available to assist with any questions or concerns. They strive to resolve issues promptly and ensure a smooth ticket purchasing experience. Read more

    Resale Opportunities

    Not only can you buy tickets on Vivid Seats, but you can also sell them. This option provides flexibility if your plans change, allowing you to recuperate your investment. Read more

    Vivid Values Loyalty Program

    Vivid Seats rewards loyal customers through their Vivid Values program. This loyalty program offers benefits such as exclusive discounts, priority access to tickets, and rewards on purchases, enhancing the value proposition of the platform. Read more vivid seats

    Mobile App

    The Vivid Seats mobile app provides a convenient way to search for and purchase tickets on the go. You can also access digital tickets directly from your device, making entry into events effortless. Read more

    Reputation

    Since its establishment in 2001, Vivid Seats has built a reputation for reliability and customer satisfaction. This reputation, coupled with the company's commitment to providing a seamless ticket buying experience, makes Vivid Seats a trusted choice for live event tickets. Read more

    Facts

    1. The Birth of Vivid Seats:

    Founded in 2001, Vivid Seats came into existence due to the immense passion of two University of Iowa graduates for live events. They observed a gap in the ticket marketplace and decided to fill it, thus giving birth to one of today's leading online ticket marketplaces.


    2. Vivid Seats - A One-Stop Shop:

    From sports and concerts to theater and comedy shows, Vivid Seats provides tickets for all. It's a one-stop shop for entertainment lovers seeking an easy, reliable, and secure platform to purchase tickets for their favorite events.


    3. 100% Buyer Guarantee:

    Vivid Seats is committed to ensuring your satisfaction, offering a 100% Buyer Guarantee. This means that your tickets will be valid, delivered before the event, and if the event is cancelled and not rescheduled, you will be refunded.


    4. Vivid Seats Rewards Program:

    Vivid Seats values its loyal customers. With the Vivid Seats Rewards program, frequent buyers can earn credit back on their purchases, receive exclusive offers, and enjoy many other perks. The more you buy, the more you save.


    5. Vivid Seats Mobile App:

    With the aim of providing convenience to its customers, Vivid Seats offers a user-friendly mobile app. The app allows users to search for events, buy tickets, and even sell their own tickets right from the comfort of their smartphones.


    6. Vivid Seats - A Trusted Name:

    Vivid Seats is a trusted name in the ticket marketplace, having served millions of customers. It's known for its excellent customer service, secured transactions, and wide variety of tickets for different events.


    7. Ticket Resale Market:

    Not just a platform for buying tickets, Vivid Seats also provides an opportunity for ticket holders to resell their tickets. This service provides flexibility for those whose plans may change, and provides additional ticket opportunities for buyers.


    8. Event Discovery:

    With Vivid Seats, discovering new events is just a click away. The platform's smart search engine and personalized recommendations make it easy for users to discover new events they may be interested in.


    9. Affiliate Program:

    Vivid Seats runs an affiliate program, providing an opportunity for bloggers, influencers, and website owners to earn commission by promoting Vivid Seats.


    10. Vivid Seats - More Than Just a Ticket Seller:

    Vivid Seats is more than just a ticket seller. It's a platform that connects fans with their passions, creating unforgettable live event experiences.

    Vocabulary

    Vivid Seats – An independent online ticket marketplace for live sports, concerts, and theater events.

    Ticket Resale – The act of reselling tickets for admission to events.

    Event Tickets – Documents or digital rights that provide access to specific events.

    Concert Tickets – Tickets specifically for admission to music concerts.

    Sports Tickets – Tickets specifically for admission to sports events.

    Theater Tickets – Tickets specifically for admission to theater performances.

    Resale Marketplace – A platform where goods or services are resold.

    Ticket Pricing – The cost set by the event holder or reseller for a ticket.

    Seat Selection – The ability to choose specific seats at an event through a seating chart.

    Seating Chart – A diagram of the seat layout inside the venue.

    Online Ticket Sales – The act of selling tickets over the internet.

    Mobile Tickets – Digital tickets that can be accessed via a mobile device.

    e-Tickets – Electronic tickets that are typically emailed to the buyer.

    VIP Packages – Premium ticket packages that often include perks like preferred seating or merchandise.

    Group Tickets – Tickets purchased in bulk for a group of people.

    Event Dates – The scheduled dates for a specific event.

    Venue – The location where an event is held.

    Event Categories – Classification of events such as sports, music, theater, etc.

    Ticket Availability – The number of tickets remaining for sale for a particular event.

    Event Search – A feature that allows users to search for specific events.

    User Account – An account set up by an individual on the platform to buy or sell tickets.

    Payment Methods – Different ways customers can pay for their tickets (credit card, PayPal, etc.).

    Order Confirmation – Notification that a ticket purchase has been successfully completed.

    Customer Support – Assistance provided by the company to customers who need help.

    Refund Policy – Rules set by the company regarding the return of money after a ticket cancellation.

    Event Cancellation – When an event is called off by the event organizer.

    Reseller Fees – Additional charges applied by the resale platform.

    Delivery Method – The way tickets are delivered to the buyer (email, mail, will call, etc.).

    Buyer Guarantee – A policy that protects the buyer in case the event is cancelled or the tickets are not delivered as promised.

    Seller Listing – When a seller lists their tickets for sale on the platform.

    Read more

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