stubhub

Unleash Unforgettable Experiences: Why StubHub Should Be Your Go-To for Event Tickets

StubHub is a reliable online marketplace for buyers and sellers of tickets for sports events, concerts, theater shows, and other live entertainment events. It connects fans worldwide with opportunities to attend their most awaited events. With StubHub, buying and selling tickets is easy, secure, and just a few clicks away. It's not just a transaction, it's your gateway to unforgettable experiences.

Type Secondary Ticket Marketplace
Founded 2000
Headquarters San Francisco, California, U.S.
Area Served Worldwide
Founder(s) Eric Baker, Jeff Fluhr
Parent Viagogo
Industry E-commerce
Products Tickets for sports, concerts, theater and other live entertainment events
Employees 1,300 (as of 2019)
Website www.stubhub.com
Revenue US $1.1 billion (2019)
Subsidiaries Ticketbis
Services Ticket resale, Ticket sales, Ticket services, Event ticketing
Operating Income $100 million (2019)
Slogan "Your ticket out
Current Status Active
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    Understanding StubHub

    StubHub is a world-leading ticket exchange platform where fans can buy or sell tickets for concerts, theater, sports events, and more. It's a one-stop hub for all your ticketing needs, offering a secure and hassle-free experience. Read more

    Wide Variety of Events

    One major advantage of StubHub is the wide variety of events it covers. Whether you're a sports fanatic, music lover or theatre enthusiast, StubHub has something for everyone. This diversity ensures you always have a choice and will never miss out on your favorite events. Read more

    Secure Transactions

    Security is paramount when it comes to online transactions. StubHub provides a safe and secure platform where buyers and sellers can conduct transactions with peace of mind. The company's FanProtect guarantee assures that all tickets are authentic and will arrive on time. Read more

    Transparent Pricing

    With StubHub, what you see is what you pay. The platform is committed to transparent pricing, with all fees clearly stated upfront. This means no hidden charges or surprises at checkout. Read more stubhub

    Convenience

    StubHub provides a convenient way to purchase tickets online, from anywhere, at any time. With a user-friendly website and mobile app, you can easily browse events, compare prices, and secure your tickets with just a few clicks. Read more

    Reselling Tickets

    Not only can you buy tickets on StubHub, but you can also sell your own. If your plans change and you can no longer attend an event, StubHub provides an easy-to-use platform for reselling your tickets, ensuring you recoup your costs. Read more

    Last Minute Service

    StubHub offers a unique Last Minute Service (LMS) for certain events, allowing you to purchase tickets up until event time and pick them up near the venue. This service can be a lifesaver for spontaneous plans or last-minute changes. Read more

    Customer Service

    StubHub prides itself on excellent customer service. A dedicated team is available to assist with any issues or inquiries, ensuring a smooth and enjoyable experience from start to finish. Read more stubhub

    Global Presence

    StubHub operates in over 40 countries, making it a truly global ticket marketplace. This means you have access to events not just locally, but all around the world. Read more

    Reputation

    Lastly, StubHub's solid reputation in the industry speaks for itself. With millions of satisfied customers worldwide, you can trust that you're dealing with a reliable and reputable ticket provider. Read more

    Facts

    1. A Pioneer in the Ticket Market: StubHub is not just an ordinary ticket exchange and resale company. Launched in 2000, it was one of the first companies to enable fans to buy and sell tickets to sporting events, concerts, theater, and other live entertainment events. Its innovative approach revolutionized the ticket industry by introducing a fan-focused marketplace.
    2. The Scalper's Nightmare: Before StubHub, scalpers could buy tickets in bulk and sell them at exorbitant prices. StubHub changed the game by offering a transparent and safe platform for ticket transactions, thus protecting fans from overpriced tickets and fraudulent deals.
    3. World's Largest Ticket Marketplace: With more than 10 million live sports, music, and theater events in over 40 countries, StubHub is the world’s largest ticket marketplace. It offers fans a vast selection of tickets to events, making it easy for everyone to find and purchase tickets to their favorite events.
    4. FanProtect Guarantee: StubHub's commitment to customer satisfaction is evident in its FanProtect Guarantee. This guarantee ensures that buyers will receive valid tickets on time for the event, and if any issues arise, StubHub will either find replacement tickets or offer a refund.
    5. Mobile Ticketing Pioneer: StubHub has always been at the forefront of technology. It was one of the first ticket companies to launch a mobile app and to offer mobile ticketing, allowing fans to buy and sell tickets directly from their smartphones.
    6. Environmental Awareness: StubHub takes environmental responsibility seriously. It encourages paperless ticketing and emphasizes electronic ticket delivery to reduce paper waste and promote sustainability.
    7. Hub for Charity: StubHub's Rising Stars program supports grassroots music and sporting nonprofits. They do this by donating a portion of concert and sports ticket sales to these organizations, proving that they are not only a business but also a force for good.
    8. A Subsidiary of eBay: In 2007, online marketplace giant eBay acquired StubHub for approximately $310 million. This acquisition allowed StubHub to expand its services globally, reaching more fans and events than ever before.
    9. StubHub's Virtual View: StubHub’s innovative Virtual View feature allows customers to get a 360-degree view of their potential seat before buying a ticket. This feature enhances the ticket buying experience by letting fans know exactly what they are paying for.
    10. The Home of Last-Minute Tickets: Even if an event is sold out, there's a good chance you'll find a ticket on StubHub. This is because StubHub allows sellers to list their tickets up until the event start time, making it the go-to place for last-minute ticket purchases.

    Vocabulary

    StubHub – An online ticket exchange company owned by eBay.

    Resale – The act of selling again, particularly in the secondary market.

    Tickets – Documents that provide the holder the right to enter or participate in an event.

    Concerts – A performance of music by one or more performers before an audience.

    Sports Events – Competitive physical activities or games which, through casual or organized participation.

    Theatre – A building or outdoor area in which plays and other dramatic performances are given.

    Festivals – A day or period of celebration, typically a religious commemoration.

    FanProtect Guarantee – A StubHub policy that guarantees the authenticity of tickets, timely delivery, replacements of comparable or better tickets if the seller fails to deliver by the event day, and refunds for cancelled events.

    Primary Market – The initial selling of stocks and bonds to investors.

    Secondary Market – The market for securities that have already been issued.

    Mobile Tickets – Tickets that are delivered to smartphones and scanned at the venue for entry.

    Print-at-home Tickets – Tickets that are delivered via email and need to be printed for entry.

    Hard Tickets – Traditional paper tickets that are shipped via courier.

    Electronic Transfer Tickets – Tickets that are transferred directly from the original purchaser to the new buyer.

    PDF Tickets – Tickets that are delivered electronically in a PDF format.

    Ticket Listings – The individual posts made by sellers to sell their tickets.

    Event Dates – The specific day and time an event is scheduled to occur.

    Event Venues – The physical location where an event takes place.

    Event Categories – The classification of events into types (e.g. music, sports, theatre).

    Sell Tickets – The act of listing and selling your event tickets on StubHub.

    Buy Tickets – The act of purchasing event tickets from StubHub.

    Event Parking Passes – Tickets or passes that allow for parking at or near the event venue.

    VIP Packages – Premium packages that may include meet-and-greets, exclusive merchandise, and prime seating.

    Ticket Price – The cost of purchasing a ticket for an event.

    Service Fees – Additional charges on top of the ticket price for the services provided by StubHub.

    Delivery Fees – Additional charges for the delivery of physical tickets.

    Seat Numbers – The specific location within the venue where the ticket holder will sit.

    Downloadable Tickets – Tickets that can be downloaded and printed at home.

    Last Minute Service Centers – StubHub locations where you can pick up tickets purchased close to the event date.

    Refund Policy – StubHub's policy on refunding money for canceled or rescheduled events.

    Read more

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