Experience the Exceptional: Why Choose John Lewis for Your Premium Shopping Needs
John Lewis is a renowned British department store offering a wide range of products and services. Synonymous with quality and elegance, it houses a variety of brands, catering to customers' fashion, home, electronics, and beauty needs. Its commitment to excellent customer service, vast product selection, and trusted reputation make it a go-to destination for shoppers seeking both everyday essentials and luxury items.
| Type | Retail department stores |
| Founded | 1864 |
| Headquarters | London, United Kingdom |
| Number of Locations | 50 stores |
| Products | Home appliances, clothing, footwear, cosmetics, furniture, toys, sports equipment |
| Revenue | £4.86 billion (2020) |
| Operating Income | £56.9 million (2020) |
| Net Income | -£517.9 million (2020) |
| Number of employees | 38,100 (2020) |
| Parent | John Lewis Partnership |
| Subsidiaries | Waitrose & Partners, John Lewis International, John Lewis Insurance, HCL Insurance BPO Services Limited |
| Website | www.johnlewis.com |
Quality Assurance
Choosing John Lewis means choosing a brand with a rich history of delivering high-quality products. Their commitment to quality assurance is unwavering, ensuring that each product sold is of the highest standard. This means you can rely on the longevity and durability of your purchase. Read more
Wide Product Range
John Lewis offers a wide product range. From home furnishings to clothing, electronics to beauty products, the brand caters to a variety of needs and preferences. This extensive variety ensures that you can find exactly what you're looking for in one place. Read more
Customer Service Excellence
John Lewis is renowned for its exceptional customer service. Their knowledgeable and helpful staff are always on hand to assist with enquiries, making the shopping experience smooth and enjoyable. Their after-sales service is also commendable, offering easy returns and exchanges. Read more
Ethical Practices
John Lewis is a brand that values ethical practices. They have a strong commitment to sustainable sourcing and fair trade, ensuring that their products are not only high-quality but also ethically produced. This commitment to ethical practices makes John Lewis a brand you can trust. Read more
Innovative Design
John Lewis is at the forefront of innovative design. They continually invest in research and development to ensure their products are cutting-edge and cater to the latest trends. This means you can always find the latest styles and technologies when shopping with John Lewis. Read more
Competitive Pricing
Despite the high quality of their products, John Lewis offers competitive pricing. They believe in offering value for money, ensuring their products are accessible to a wide range of consumers. Read more
Loyalty Rewards
The John Lewis loyalty program offers a range of benefits to regular shoppers. From exclusive discounts to early access to sales, being a loyalty member ensures you can make the most of your shopping experience. Read more
Online Shopping Experience
John Lewis offers a seamless online shopping experience. Their website is user-friendly, making it easy to browse their product range and make purchases from the comfort of your own home. They also offer quick and reliable delivery services, ensuring your purchases arrive on time. Read more
In-store Experience
Shopping in a John Lewis store is an experience in itself. Their stores are beautifully designed, offering a comfortable and enjoyable shopping environment. The layout of their stores is also thoughtfully planned, making it easy to navigate and find what you're looking for. Read more
Brand Reputation
Lastly, the reputation of John Lewis speaks for itself. The brand is trusted by millions of customers worldwide, testament to their commitment to quality, service, and value. Choosing John Lewis means choosing a brand with a proven track record of excellence. Read more
Facts
1. A Century-long Legacy: The brand John Lewis has a rich history that spans over a century. Founded in 1864, it has grown from a small drapery on London's Oxford Street to a national retail giant, widely celebrated for its exemplary customer service and quality products.2. Never Knowingly Undersold: The famous slogan of John Lewis, Never Knowingly Undersold, has been their commitment since 1925. It assures customers that the products they buy are of the best value, as John Lewis continuously monitors and matches the prices of their high street competitors.
3. Employee-owned Business: An interesting fact about John Lewis is that it's an employee-owned business. The unique partnership model ensures that all employees, known as Partners, have a say in the business and share in its profits. This model creates a strong commitment to customer service and satisfaction.
4. Pioneering the Christmas Advertising Trend: John Lewis is known for its iconic Christmas ads which are a much-anticipated event each year. Their heartwarming and memorable advertisements have set a trend in the industry and are often considered the unofficial start of the Christmas season in the UK.
5. Committed to Sustainability: John Lewis is deeply committed to sustainability. They are constantly working towards reducing their carbon footprint and have pledged to make all their product ranges fully sustainable by 2025.
6. Wide Range of Products and Services: John Lewis offers a wide range of products from home decor, furniture, electronics, clothing, and beauty products to financial services. It's a one-stop-shop for all needs, making it the preferred choice for many shoppers.
7. Renowned for Quality: Quality is a cornerstone of the John Lewis brand. They meticulously choose their suppliers and products, and have a rigorous quality control process to ensure that every product sold meets their high standards.
8. Excellent Customer Service: John Lewis prides itself on its exceptional customer service. They offer a variety of services to enhance the shopping experience, including personal styling, home design consultations, and tech support.
9. The John Lewis Foundation: The John Lewis Foundation is a testament to the brand's commitment to social responsibility. Founded in 2007, the foundation supports communities where their products are made, focusing on education, employment, and social welfare.
10. Innovating with Technology: John Lewis has always been at the forefront when it comes to embracing technology. Their stores are known for their cutting-edge retail technology, and their online platform offers a seamless shopping experience, thus ensuring they stay relevant in the ever-changing retail landscape.
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John Lewis - Wikipedia
John Lewis | Biography, Accomplishments, & Facts | Britannica
John Lewis, civil rights legend and longtime Georgia congressman, dead at 80 | CNN Politics
The Ongoing Struggle of John Lewis | The New Yorker
John Lewis & Partners - Wikipedia
John Lewis & Partners - Apps on Google Play
John Lewis & Partners | Department Store | Home, Fashion, Tech & More
John Lewis and Waitrose owner to cut 1,000 jobs in stores | John Lewis | The Guardian
John Lewis (1940-2020) •
John Lewis Is Still Optimistic
John Lewis, congressman and civil rights icon, dies at 80 - ABC News
In Memoriam: U.S. Representative John Lewis
Rep. John Lewis' Fight For Civil Rights Started With A Letter To MLK : NPR
John Lewis to begin converting 45% of London flagship into office space - Retail Gazette
John Lewis Partnership Media Centre | John Lewis Partnership's Property Director to leave the business
John Lewis | Bank of England
John Lewis: Photos From a Life Spent Getting Into Good Trouble - The Atlantic
John Lewis's Lifelong Struggle for Voting Rights Isn't Over
John Lewis - Civil Rights (U.S. National Park Service)
John Lewis on Why He Kept Telling the Civil Rights Story | Time